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Privacy Policy for GemCat

 

Effective Date: September 25, 2025

This Privacy Policy describes how GemCat collects, uses, and shares your personal information when you visit, use, or make a purchase from www.gemcat.com (the “Site”).

 

1. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the Site, place an order, or contact us. This information is necessary for us to process your transactions and provide our services.

Category of Information Examples of Data Collected Purpose of Collection
Contact and Identity Data Name, billing address, shipping address, email address, phone number. Fulfilling orders, communication, customer service, account management.
Transaction Data Payment information (e.g., credit/debit card details, which are processed securely by a third-party payment processor), purchase history. Processing payments, managing returns/refunds, and preventing fraud.
Automatically Collected Data IP address, browser type, operating system, pages viewed, device information, time zone, and how you interact with our Site (via cookies and tracking technologies). Site security, analytics, optimizing the user experience, and targeted advertising.

We collect sensitive personal information, such as credit card numbers, securely on an SSL-protected page. Our checkout and payment pages are secured using HTTPS with a valid SSL certificate.

2. How We Use Your Information

We use the information we collect for the following business purposes:

  • To Fulfill Your Order: To process your transactions, ship your products, and manage returns and exchanges.

  • Customer Service: To respond to your inquiries, provide support, and manage your account.

  • Site Improvement: To improve the functionality and user experience of our Site and services.

  • Marketing and Advertising: To send you promotional emails (if you opt-in), conduct targeted advertising, and inform you of new products or offers.

  • Security and Fraud Prevention: To protect our Site and prevent fraudulent transactions, abuse, or unauthorized access.

  • Legal Compliance: To comply with applicable laws and regulations.

3. Sharing Your Personal Information (Third-Party Disclosure)

We may share your personal information with the following categories of third parties to help us run our business and fulfill our obligations:

  • Service Providers: We share necessary information with companies that perform services on our behalf, such as:

    • Payment Processors (e.g., Visa, PayPal, Stripe) to securely process your payments.

    • Shipping and Logistics Providers (e.g., FedEx, USPS) to deliver your orders.

    • Marketing and Analytics Partners (e.g., Google Analytics, advertising platforms) to help us analyze Site usage and run advertisements.

    • IT and Hosting Services to maintain our website.

  • Legal and Safety: We may disclose your information if required by law or in the good-faith belief that such action is necessary to comply with legal processes or protect our rights or property.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new entity.

We do not sell your personal information to third parties.

4. Cookies and Tracking Technologies

Like most e-commerce websites, GemCat uses cookies and similar tracking technologies (like web beacons and pixels) to:

  • Keep items in your shopping cart.

  • Remember your preferences and past purchases.

  • Analyze site traffic and trends.

  • Deliver targeted advertisements.

You have the option to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website.

5. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access the personal information we hold about you.

  • Correct or Update any inaccurate information we have.

  • Request Deletion of your personal information (subject to legal obligations).

  • Opt-Out of marketing communications by following the “unsubscribe” link in any email we send you.

  • Manage Your Cookies: You can adjust your browser settings to refuse or delete cookies.

To exercise any of these rights, please contact us using the contact information provided below.

6. Children’s Privacy

Our Site is not intended for individuals under the age of 12. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request deletion.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on this page with a new “Effective Date.”

8. Contact Information 

If you have questions about our Privacy Policy or our data practices, or to exercise your rights, please contact us using one of the methods below.

GemCat 

  • Email: info@gemcat.com

  • Phone: 210-464-1473

  • Physical Address: 14436 Old Bandera Rd. #2, Helotes TX 78023